Luxury furniture retailer RH to continue expansion on Long Island with new store in Manhasset

Luxury home furnishings retailer RH is expanding further into Long Island, as the retailer looks to double its size internationally over the next five to seven years.

RH will have four stores operating on Long Island as of Saturday, when its newest gallery opens in the high-end Americana Manhasset shopping center. The 19,410-square-foot store occupies three levels at 2128 Northern Blvd. in Manhasset.

RH kicked off the Manhasset opening with a VIP reception Thursday night in the new store, where hundreds of guests milled about chatting, nibbling on hors d’oeuvres, and checking out muted-toned living room, dining room and bedroom furniture, while bartenders mixed drinks and a DJ played upbeat tunes.

Old Brookville resident Claire Nathel, 53, has been an RH customer for 15 years. She has bought outdoor and children’s bedroom furniture from the retailer’s other stores, she said, while at the reception Thursday.

“I don’t think anyone comes close. I think that they do an absolutely incredible job with following trends. Also, the quality is excellent," she said, adding that the retailer's customer service and return policy is "fantastic.” 

Mineola resident Vanessa Perri, 41, who also attended the reception, said she buys RH merchandise online and has been a customer for about 15 years.

“I like their quality. I like the [product] lines. And I like the customer service,” she said. 

RH declined to say how many people will work at its Manhasset store. The space was previously occupied by a Brooks Brothers men’s clothing store, which vacated this year.

The Manhasset store is one of seven galleries, including locations planned for San Diego and Detroit, that RH is opening in North America in 2025.

The retailer opened two other Long Island stores this year, including a 42,000-square-foot RH Outlet, a discount store at 4 Henry St. in the Commack South Shopping Center in April. In June, the retailer opened an RH Outdoor East Hampton, which sells only RH Outdoor collections of furniture and decor in its 3,500-square-foot space at 53 Main St.

The oldest RH store on Long Island, RH East Hampton, occupies 10,000 square feet at 69 Main St. and opened in 2011.

An RH discount store that opened at the Tanger Outlets Riverhead in 2008 closed in March.

As of Aug. 2, RH operated a total of 72 RH Galleries and 43 RH Outlet stores in North America and Europe.

The company also operates RH Guesthouse, a luxury hotel that opened in 2022 in Manhattan, and 14 Waterworks Showrooms for bath and kitchen products.

RH changed its name from Restoration Hardware in 2012.

Tariffs affect sales, outlook

RH has been performing relatively well, with its sales rising between 8% and 12% in each of the last four quarters, said Cristina Fernández, managing director and senior research analyst at Telsey Advisory Group, a Manhattan-based brokerage firm.

That "is pretty good for furniture in an environment where most of the home furnishings retailers have seen their sales decline year over year” amid tariffs and a slowdown in housing sales, which affects demand for new furniture, she said.

But RH hasn’t evaded tariff issues, blaming the taxes’ disruption of supply chains for its net revenue increase being lower than the 14% projected in its fiscal second quarter, which ended Aug. 2.

RH’s net revenue in the quarter increased 8.4% to $899.2 million compared with the same period last year, “despite the polarizing impact of tariff uncertainty and the worst housing market in almost 50 years,” RH chief executive Gary Friedman wrote in a letter to shareholders this month.

RH has lowered its guidance, saying it expects this year’s revenues to be about $3.5 billion, which is $50 million less than what was originally forecast, Fernández calculated. The retailer said the decrease was due to a delay in the mailing of its fall catalog by eight weeks as it awaited the latest tariff rates to determine pricing for its products.

RH has responded to tariffs by decreasing inventory sourcing from China and India, and increasing upholstered furniture manufacturing at its North Carolina factory, Friedman wrote.

The retailer's sales have been helped by an extensive product transformation that assisted in driving demand, Fernández said.

The company is also expanding into new territories in Europe. It recently opened a gallery in Paris and is planning to open galleries in London and Milan in the spring.